We're here to help

Support

Reach us any time — we usually reply within one business day.

Hours

[Mon–Fri, 9am–6pm WAT]

Frequently asked questions

How do I book an Artisan?
Open the User app, choose a trade category, and pick from available Artisans near you. You can review their profile, rating, and price before confirming.
How do I get paid as an Artisan?
Add your payout details in the Artisan app under Settings → Payouts. Funds are released to your account after a job is marked complete by the Customer.
A job didn't go as expected — what do I do?
Contact us using the form below within 48 hours of the job, including your booking ID. We review every case and can arrange a refund or re-visit where appropriate.
How do I delete my account?
See our step-by-step account deletion instructions, available both in-app and on this website.

Still stuck?

Email us at operations.control@chrismgroup.com with your name, the app you're using, and your national ID (front and back), same as the one used during registration