Account & data

Delete your account

You can request deletion of your WorkHup account and associated personal data at any time, whether or not you have the app installed.

Option 1 — From the app

  1. 1Open the WorkHup app (User or Artisan) and sign in.
  2. 2Go to Settings → Account.
  3. 3Tap Delete Account, and confirm when prompted.
  4. 4You'll receive an email confirming your request has been received.

Option 2 — Without the app

  1. 1Email operations.control@chrismgroup.com from the address linked to your account.
  2. 2Include your registered phone number so we can verify the request.
  3. 3We'll confirm your identity and process the deletion within 7 business days.

What gets deleted

  • Your profile, login credentials, and saved addresses;
  • Messages and in-app notifications;
  • Saved payment methods (removed from our systems).

What we may retain, and why

  • Transaction and payout records, kept for some years to meet tax and accounting obligations;
  • Information needed to resolve an open dispute or complaint until it's closed;
  • Anonymised, aggregated data that no longer identifies you.

Questions about this process? Contact operations.control@chrismgroup.com or visit Support.